Legal & Regulatory Documents

Transparency, compliance and accountability across every aspect of our operations.

Ergenso Ltd is committed to full regulatory transparency. Below you will find all legal, compliance and regulatory documents governing the services we offer. Each document is available for download in PDF format. We encourage all clients and prospective clients to review these materials carefully before engaging with our services.

Document 01

Regulatory Disclosure

CFD and Leveraged Trading Risk Disclosure

Document 05

Order Execution Policy

Document 06

Margin, Leverage and Close-out Policy

Document 07

Conflicts of Interest Policy

Document 10

Fees and Costs Disclosure

Document 11

Client Funds and Custody Disclosure

Document 12

Deposit Policy

Document 13

Withdrawal and Refund Policy

Document 14

AML/KYC Policy

Document 16

Complaints Handling Policy

Document 17

Global Privacy Notice

Document 18

Cookie Policy

Document 19

Website Terms and General Disclaimer

Document 21

Responsible Trading and Vulnerable Clients Policy

Document 22

Cybersecurity and Business Continuity Notice

Document 23

Restricted Jurisdictions and Cross-border Notice

Document 24

General Disclaimer

All documents are provided in PDF format and open in a new tab. If you have questions about any policy or disclosure, please contact us at [email protected] or by phone at +44 7700 199971. Documents may be updated periodically — please check back regularly for the latest versions.